Privacy Policy
Our Commitment to Your Privacy
TAMA Foods ("we", "us", "our") sells Nigerian and African grocery products for delivery across Calgary, Alberta. This policy explains what personal information we collect, how we use it, and the rights you have under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
What Information We Collect
When you create an account, place an order, or contact us, we may collect your name, email address, phone number, delivery address, and payment details (processed securely by our payment provider). We also automatically collect technical information such as browser type, IP address, and pages visited to help us operate and improve our website.
How We Use Your Information
We use your personal information to process and deliver your orders, respond to customer service enquiries, and send order confirmations and delivery updates. Where you have opted in, we may also send promotions and restock alerts. We do not use your information for any purpose incompatible with these uses without first obtaining your consent.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features, such as checkout, may not work properly if you do so.
Third-Party Sharing
We do not sell your personal information. We share information only with trusted third parties who help us run our business, such as payment processors, delivery couriers, and IT service providers, and only to the extent necessary for them to perform their services. These providers are required to protect your information and use it solely for the purpose we specify.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. While no method of transmission over the internet is completely secure, we work to maintain safeguards appropriate to the sensitivity of the information we hold.
Your Rights Under PIPEDA
As a Calgary, Alberta based business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access the personal information we hold about you, request corrections, withdraw consent for marketing communications at any time, and ask us to delete information we are not required to retain. To exercise any of these rights, contact us at tamafoods@yahoo.com or (368) 550-2139.